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Hamza’s Story

by: Marie, a caseworker at Caritas International Belgium 

Hamza is a Syrian boy from Deir-ez-Zor, a city occupied by ISIS. He escaped, but had to leave his mother and younger sister and brothers behind. His father passed away. Hamza travelled alone, though Turkey, and took a boat to Greece. From there he travelled until he arrived in Brussels, where he applied for asylum in November 2015.

I met him on October 20, 2016, only two months before he would turn 18 years old, as his birthday is on January 1st. In Belgium, unaccompanied minors can ask for a family reunification until they turn 18 years old. Once someone is 18 or older, a family reunification is no longer possible. So we had a lot of pressure, because there was not much time left. Luckily, I could fix an appointment at the Belgian embassy in Beirut, Lebanon on the December 23, 2016. Two days later, all the appointments before the January 1, 2017 deadline were already reserved.

His family was still in Deir-ez-Zor, Syria. In that period, ISIS was prohibiting people from leaving the city. The family had to pay 6000 euros (about $7500) to a smuggler to get them out of the city. Yones, Hamza’s 16-year-old brother, attempted on his own but was caught by ISIS and put in prison on December 4th. We were very worried that he would not be released before the day of the appointment at the Belgian embassy. Luckily, on December 13th, I received the news that Yones was again with his family and that they all succeeded in the attempt to leave the city. It had been very dangerous, but it ended well. Now they had to travel via Aleppo to Damascus, which was a big detour, but it was the only possible way to get to Beirut. In Damascus, his mother had to collect all the Syrian documents needed for their application. This was very difficult and expensive because they were originally from Deir-Ez-Zor. On the 23rd of December the family went to the embassy in Beirut. Unfortunately, his mother did not have all of the required documents and the embassy would not accept their visa applications. They were sent home. I contacted the consul and miraculously, he gave them a new appointment for the 30th of December. This was our last chance… On the 28th of December, Hamza’s family tried to pass the border from Syria to Lebanon. Again, there were problems: the border control told the mother she needed another document because her husband had passed away. She had to go back to Damascus for one stamp. Eventually, on the evening of December 29th they arrived in Beirut. But they were too late to legalize all of their documents. The consul agreed to accept their files without all the Syrian documents, and at a later moment they could come back to introduce all of the legalized copies. I have never been so relieved. 

Now the family went back to Syria, where they had to wait for the Belgian government’s decision. They went to Aleppo, where they had to live on the streets, in a car. After some time they went to Damascus and lived in a kind of cheap hotel.

On the 20th of November 2017, after they needed to give some extra documents in July, they finally received a positive response from the Belgian government. Because they were totally out of money at this point, I asked Miles4Migrants for help. Hamza wanted his family in Belgium as soon as possible, safe and far from this terrible war.  They were finally reunited in Belgium at the end of January!

After 5 years of no school, the children are very motivated to make the most of their new life in Belgium:

Ghufran, who is starting school next week, wants to become a science teacher!

Belal wants to be a businessman.

Yones would like to be an engineer.

Ashraf, the little boy, who is 5, has never been to school and would love to go and play with other children.

Amona, the mom, is so happy to be safely reunited with her son in Belgium. She still has other adult children, who are still in Deir-ez-Zor, but for the moment there is no contact with them.

Amona and her children applied for asylum and are waiting for the interview in a refugee center near Hamza’s place. They see each other daily.

Out of the bottom of their heart, Hamza, his mother Amona, his sister Ghufran, his brothers Belal, Yones and Ashraf want to thank all the crew of Miles4Migrants and last but not least the lovely and kind donor who donated his miles to reunite this family. They can’t thank you enough, it was a wonderful gift!



Note: the photograph above is only of the three younger brothers. The rest of the family has requested that their photographs are not put on the internet.

How Miles4Migrants helps

We collaborate with a network of global non-governmental organization (NGO) partners who work directly with refugees and migrants to identify and verify individuals who are financially unable to afford air travel. Once our partners submit flight requests, we use donated frequent flyer miles, credit card points, travel vouchers, and cash to eliminate transportation barriers for the most vulnerable individuals affected by war, persecution, or climate disaster. Our goal is to help these individuals reunite with their loved ones and start a new life in a safe environment.

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– According to the United Nations, there are currently 108 million individuals forcibly displaced from their homes worldwide.  

– The Universal Declaration of Human Rights states that seeking asylum is a fundamental human right. Everyone has the right to life and liberty. Everyone has the right to freedom from fear. Everyone has the right to seek asylum from persecution.

As migration is often the last option for survival, migrants may embark on clandestine journeys, subject to danger, extortion, and inhumane conditions

Once they finally get legal approval for resettlement, migrants face another challenge that makes the journey seem impossible: the transportation costs.

There are many ways for you to get involved and help us continue our work:

You can donate cash to help us cover operational expenses or contribute your unused air miles, credit card points, or travel vouchers to help us book flights for refugees and asylum seekers. Additionally, you can help us spread the word about our cause and our impact on the lives of those we serve.

Every donation, no matter how big or small, has the power to make a difference. Thank you for considering supporting our mission.

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